FREQUENTLY ASKED QUESTIONS
Here are some quick answers to the most asked questions about how we handle things. We hope that this helps you with deciding to make your purchase!
Shipping
Yes, we do! Seven Even Clothing has been sold all over the world. Add your location to our map! This just proves that "sevens" are everywhere!
As soon as your order is fulfilled and shipped out, you'll receive a notification via email that you provided which includes the tracking number.
Smaller ticket items such as stickers and decals, ship out in a standard envelope and do not have tracking. Keep an eye on your mailbox for the envelope to arrive.
If your purchase has been received damaged due to mailing, Seven Even Clothing is not responsible as this was an error made by the United States Postal Service. Please visit your local post office and provide them with the shipping information that we provided you.
In addition, be sure to bring the damaged items in the box that it was delivered in. All fragile products are labeled, 'Glass Handle with Care' for shipping and packaged appropriately to avoid damage. Please visit www.usps.com to locate your nearest postal office.
Returns & Exchanges
We accept returns within 30 days from the date your tracking number shows that your package has been delivered. Anything that is being returned must not have been worn, washed or damaged. If we feel that they have been, the items will be returned to you at your expense, and you will not receive a refund.
We know that items are tried on. Basically, don't wear or use the products for some time and then return them.
We accept exchanges within 30 days from the date your tracking number shows that your package has been delivered. Anything that is being returned for an exchange, must not have been worn, washed or damaged. If we feel that they have been, the items will be returned to you at your expense.
We know that items are tried on. Basically, don't wear or use the products for some time and then return them.
If you haven’t received your refund, first check your bank account again. Still not there? Contact your bank or credit card company as it may take some time before your refund is officially posted. Most credit cards/banks have some processing time before a refund is posted on your account.
If you’ve done all of this and you still have not received your refund, please contact us at info@7Eclothing.com.
Extras
Less Rainbow. More Human.
We create everyday Pride wear for everyday people! We are a mainstream Pride brand that you can proudly wear anywhere all-year-long. Instead of the obvious rainbow and sexualized shirts, we created a logo that carries your Pride and create meaningful designs.
Seven represents the seven colors of the rainbow, and E represents equality. We're not trying to take away what the rainbow means to the queer community, but we're adding another layer to it. Now, queer people can wear their Pride through our 7E logo and unique designs all-year-long!
Yup! In addition to selling our brand here on our website, we can also be found at Hitch Handmade Market located in the heart of Babylon Village in Babylon, NY!
Of course, we are! We're on Facebook, Instagram, TikTok and now we're new to Twitter. Our profile is @7Eclothing across all platforms! Help us regrow as some of our platforms were hacked.
Tag us with your purchases @7Eclothing and use #IMASEVEN as we love to see your Pride!